Application Management (ISE 563) Course Details

Course Name: Application Management
Code: ISE 563
Pre-requisite Course(s):
Content: Introduction to application and service management. Quality of service, ITIL and COBIT. Event and incident management. Problem management. Configuration management. Change management. Release management. Service level management. Financial management. Capacity management. IT service continuity and availability management. Security management. Application Services Providers (ASPs).
Term: Elective
Theory: 3
Application: 0
Laboratory: 0
Credit: 3
ECTS Course File: Course File
Course File: Course File